Box Office Sales Assistant - full time/part time

Do you have experience of working in a computerised box office or telephone call centre? If so, we would like to hear from you.

The Box Office department care passionately about the visitor experience encountered by each and every member of our audience and aim to ensure that our staff match the quality of what’s on stage. We provide a proactive, friendly and professional welcome to over 1.5m visitors each year and consistency and quality are our trademarks. We are committed to:

  • placing the visitor at the heart of everything we do
  • sharing our enthusiasm and passion for what the National Theatre represents
  • supporting and strengthening the theatre experience with great facilities and staff who care

How do you fit in?

A strong customer focus is important as you will need to provide excellent service to our visitors. Actively promoting the NT’s facilities and attractions to our customers, you will engage with a wide range of people of all ages and backgrounds. They’ll expect the very best from you and so do we.

You will have the ability to work calmly and politely under pressure, either on own initiative or as part of a team, excellent communication skills and an ability to relate well to the public in a welcoming manner and accurate computer keyboard skills.

Please note that applications can only be considered if they are submitted through the National’s Online Recruitment System, and returned by the closing date.

The closing date for the receipt of completed application forms is: 12 noon, Monday 26 February 2018.

For any queries, please contact the HR Department by emailing:

The National Theatre is committed to being an equal opportunities employer. We encourage applications from all sections of the community and in particular those which are currently under-represented at the NT including BAME & disabled candidates.


HR Department



Hours: 35 (280 per 8 weeks) / 20 hours part time

Contract Type: Permanent - Full Time


Pay Range: £13,000 per annum part time and £22,742.83 per annum full time

Closing Date: 12pm, Monday 26 February 2018

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