IT Support Engineer

The IT department comprises 15 people and supports a wide variety of computing infrastructure (cloud, AWS and Azure), as-a-service platforms and applications supporting teams across the theatre including productions, marketing and fundraising, catering and retail systems, finance applications, internally developed systems and Mitel telephony services. There are 800 PCs and Macs in use at the National Theatre for over 1500 staff and the department has the responsibility to ensure the IT products and services are delivered and supported to the highest standards and are available to the organisation which operates 24 hours a day, 7 days a week.

Purpose of the Job

As a member of the IT Operations Team, you will be responsible for managing the service and delivering technical operation of the IT Operations team. This includes the support of the theatre IT systems as well as the management, proactive maintenance, monitoring, and troubleshooting of our systems, including but not limited to servers, SANs, applications, and virtual infrastructure.

You will also be a technical contact on projects across the NT from roll outs of software and processes, improvements to the capabilities or just changes in individual departments.

Please follow the link for further information.

Appointment Procedure
Please note that applications can only be considered if they are submitted through the National’s Online Recruitment System, and returned by the closing date.

The closing date for the receipt of completed application forms is: 12:00 noon, Tuesday 25th June 2019. 

For any queries, please contact the HR Department by emailing: 

We want our workforce to be representative of all sections of society and welcome applications from everyone.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.

HR Department, 2019


Hours: 35

Contract Type: Permanent - Full Time


Pay Range: £28,000 - £30,000 plus on call fee

Closing Date: 12pm, Tuesday 25 June 2019

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