People Operations Manager

Discipline: HR
Job type: Permanent
Salary: £47,250
Contact email:
Job ref: 007682
Published: 22 days ago
Expiry date: 10 Jun 2024 12:00

We are looking for a People Operations Manager to join the National Theatre People Team.


The purpose of the role

The People Operations Manager will lead and manage the People Operations function and be responsible for the design, improvement and delivery of all people processes and experiences including transactional HR processes, on-boarding.  A key part of the role is the continued development and delivery of HR functionality of NT People, the NT’s workforce system.  You will ensure a high level of customer service and work closely with the Payroll Team.


You will also lead on data and reporting both internally and externally.  You will develop the provision of accessible and understandable HR related data to the People team and wider organisation.


The successful candidate will have the following: 

  • CIPD Level 5 Diploma qualification or equivalent experience.

  • Experience of using data to inform decision making and produce reports.

  • Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.

  • Experience of communicating key messages verbally and in a range of written form.

  • Experience of managing an HR management system, including diagnostics and problem solving arising issues.

  • Experience of working in a management or supervisory role with responsibility for people operations.

If that sounds like you, this may be the role for you!


Download the Job Description here.


Working with us will give you…

  • Complimentary staff tickets for shows and NT Talks and Events, subject to availability and policy.

  • Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)

  • Access to interest-free season ticket loan and Cyclescheme partnership

  • Pension schemes with Legal & General and NEST

  • Sabbatical option, subject to agreement and policy

  • Generous sick pay

  • Family-friendly employer with supporting policies

  • Hybrid and flexible working, subject to agreement and policy

  • Training and Development Programme via e-learning platform, and specialist in-person training relating to role.

  • On-site Occupational Health and welfare support

  • Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.

  • On-site staff canteen and bar

  • Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network

  • The NT is also a member of Parents and Carers in the Performing Arts (PiPA)

Please note 


The closing date for the receipt of a completed application is  Monday 10th June 2024 at 12 noon.


We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.


If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.


People Department 2024