Director of Data and Insight

Discipline: Marketing
Job type: Permanent
Salary: £90,000
Contact email: recruitment@nationaltheatre.org.uk
Job ref: 008482
Published: 3 months ago
Expiry date: 13 Oct 2024 23:59

This vacancy is being managed for the NT by Green Park.  If you wish to apply please follow the link below where you can find further information and details of how to apply.  

 

Link to apply: https://micro.green-park.co.uk/nationaltheatre/

 

Closing date is 11:59pm on Sunday, 13th October 2024.

 

Contract Type: Permanent

 

Hours: 35 hours per week. Additional hours may be necessary to fulfil the role’s Requirements. We would be open to a discussion and requests for alternative, part-time hours and work patterns as well a potential job share. Please do state in your application if this would be something you would like us to consider for you.

 

Salary: £90,000

 

Responsible to: Chief Operating Officer

 

Responsible For: Data & Insights Team

 

Purpose of the Role

 

We are looking for a new Director of Data and Insight to develop and lead our Data & Insight transformation strategy – to put data at the forefront of business decisions, to enable us to evidence our impact in the most compelling way, and to use it to maximise our operational effectiveness.

 

This is a significant new strategic leadership role for the NT.

 

You will report to the Chief Operating Officer, sit on the Senior Leadership Team (SLT), and lead a small Data & Insight Team that is centrally positioned in the organisation and works with all departments. You will help to shape and recruit the Data & Insight Team, and also guide the work of other data owners across the NT.

 

Your work will build on initial strategies for Data, Evaluation and Research that we have produced over the last 12 months with external experts. Preparing these strategies confirmed that the NT has many strengths and resources, for example an in-house Archive holding 60 years of organisational history and substantial datasets, a track record in audience research, sophisticated finance reporting, and strong research partnerships and projects. Preparing the strategies also revealed that – like most cultural organisations – the NT is not currently mature in its data use, despite pockets of good practice, and so there is huge potential to advance our practice. We have an ambitious five year strategy and significant fundraising targets to hit. It is imperative that we make increasingly informed, data driven decision making, and this role – and the output of the department will support insightful business decisions. We also want to be creative and innovative in how we use data to tell the story of the NT as a global cultural institution to support our fundraising and statutory funding position.

 

At this point we envisage your new Data & Insight Team as two Data Analyst/Engineer roles, one part-time evaluation-focused role, and an Administrator. You and your team will:

  • Lead on and advocate for the use of data across the NT, developing our use of data and evidence in strategic and business planning, working with key stakeholders across the organisation.
  • Build up the NT’s data architecture, drawing on key sources to build a centralised data analysis function and dashboards/reports for key users e.g. Senior Leadership Team, key funders.
  • Lead on the use of data to evidence the NT’s economic and social impact, on a national and international basis, to drive the development of our work and to support our case for funding.
  • Develop and embed a stronger evaluation culture in the NT, utilising and refining our recently developed Theory of Change and Evaluation Framework and working with SLT and departments to strengthen our use of evaluation for reporting and strategic development.
  • Build significant partnerships around evidence and data and contribute to understanding of the impact of the performing arts sector.
  • Embed good data governance and encourage data culture change throughout the NT.
  • Devise a phased delivery plan for internal data projects identified as priorities in our work to date, e.g. central KPI dashboard, evaluation data, People data, Net Zero tracker.
  • Facilitate provision of data for external-facing Research Reports, annual Impact Report, etc.
  • Devise short pilot data projects to demonstrate the art of the possible and to engage staff.
  • In due course, scope corporate partnership or secondments, to deliver specific time-limited data projects or tasks.
  • Build a network of strong relationships with external partners and stakeholders, including research partners and funders, policy and data sector partners and across the creative sector.
  • In time, consider forming a ‘Data in Theatres Group’ to share insights across the sector.