We are looking for a Support Services Operations Manager to join the National Theatre Support Services Team.
The purpose of the role
The Operations Manager is responsible for ensuring the smooth and efficient functioning of Support Services operations. This includes effective contract management, leading and developing a high-performing team, driving process improvement initiatives, and facilitating communication and collaboration across the organisation.
The successful candidate will have the following:
- Experience leading and managing a team.
- Strong safety knowledge with a proven track record of carrying out risk assessments and implementing safety controls.
- Excellent computer literacy (Word, Outlook, Teams, advanced use of Excel) and the ability to produce accurate work.
- Previous experience in a customer-facing role.
- Excellent, confident communication skills.
If that sounds like you, this may be the role for you!
Download the Job Description here.
Working with us will give you…
Complimentary staff tickets for shows, subject to availability and policy.
Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)
Access to interest-free season ticket loan and Cyclescheme partnership
Pension schemes with Legal & General and NEST
Sabbatical option, subject to agreement and policy
Generous sick pay
Family-friendly employer with supporting policies
Hybrid and flexible working, subject to agreement and policy
Training and Development Programme via e-learning platform, and specialist in-person training relating to role.
On-site Occupational Health and welfare support
Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.
On-site staff canteen and bar
Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network
The NT is also a member of Parents and Carers in the Performing Arts (PiPA)
Please note
The closing date for the receipt of a completed application is Monday 5th August 2024 at 12 noon.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
If you would like to speak to someone about any adjustments or have any questions you can email recruitment@nationaltheatre.org.uk and we will be in touch with you to make the necessary arrangements.
People Department 2024