We are looking for a part-time Support Services Operative to join us at the National Theatre.
The purpose of the role
The purpose of the Support Services Operative role is as follows:
* To receive and distribute mail and small deliveries around the building, and to deliver porterage
* requests to departments across the NT, including room set-ups and office moves.
* To carry out daily audits, ensuring the theatre is safe and presentable for customers and staff alike.
* To work safely and professionally, and to deliver a consistently high service to internal stakeholders, providing clear and timely communication.
* To provide support to the Support Services team in the day-to-day operations of the department.
The successful candidate will have the following:
- Cooperation and collaboration skills are essential as you will be expected to be aware of the service the whole NT provides and proactively do your part to make it exceptional.
- Excellent, confident communication skills are essential. You will need the ability to communicate clearly and confidently at all levels to both individuals and large groups and demonstrate a manner that is responsive and engaging.
- A good level of computer literacy.
- The ability to work under front line pressure whilst maintaining a professional approach to always provide an efficient and effective service.
- To have the ability to handle, carry, stack and store heavy items with care, safety and security is essential, working with minimum supervision.
If that sounds like you, then we would love to hear from you!
Download the Job Description here.
Working with us will give you…
Complimentary staff tickets for shows, subject to availability and policy.
Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)
Access to interest-free season ticket loan and Cyclescheme partnership
Pension schemes with Legal & General and NEST
Sabbatical option, subject to agreement and policy
Generous sick pay
Family-friendly employer with supporting policies
Hybrid and flexible working, subject to agreement and policy
Training and Development Programme via e-learning platform, and specialist in-person training relating to role.
On-site Occupational Health and welfare support
Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.
On-site staff canteen and bar
Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network
The NT is also a member of Parents and Carers in the Performing Arts (PiPA)
Please note
The closing date for the receipt of a completed application is Friday 26th April 2024 at 12 noon.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
If you would like to speak to someone about any adjustments or have any questions you can email recruitment@nationaltheatre.org.uk and we will be in touch with you to make the necessary arrangements.
People Department 2024