We are looking for a Tour Guide to join the National Theatre Enterprises Team on a Part Time & 12 Month Fixed Term Contract.
As a Tour Guide, you will be responsible for bringing the National Theatre's rich history and backstage stories to life, captivating visitors from around the world. Your passion and storytelling skills will create truly memorable experiences.
Following our comprehensive training program, you'll gain expert knowledge of our legendary venue, from its hidden architectural wonders to its vibrant performance history. You'll be the key to welcoming and engaging inspiring a wide range of guests with your passion.
With tours running six days a week, each day at the National Theatre offers a unique experience. We require your availability 4-5 weeks in advance, and you'll receive your tour schedule with at least two weeks' notice.
The successful candidate will have the following:
- Experience of working as a tour guide or demonstrable relevant transferable skills, such as facilitation or storytelling.
- Demonstrable verbal communication skills.
- Demonstrable ability to work collaboratively
- Examples of prioritizing customers needs and delivering great customer service.
- Demonstrable ability to be welcoming and approachable.
If that sounds like you, this may be the role for you!
Download the Job Description here.
Working with us will give you..
- Complimentary staff tickets for shows and guided tours, subject to availability and policy
- 25 days annual leave increasing up to 32 with length of service (plus bank holidays)
- Development Programmes via e-learning platform, and specialist in-person training relating to role
- Access to interest-free season ticket loan and cycle scheme partnership
- Enhanced sick pay
- Family Friendly policies including Family leave and Support leave
- Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)
- Pension schemes with Legal & General and NEST
- Sabbatical option, subject to agreement and policy
- On-site staff canteen and social facilities
- On-site occupational health support
- In-house mental health and wellbeing advisors providing workplace counselling and support
- Wellbeing programme of events, including mental health awareness, financial wellbeing, skills sharing and opportunities to get active
- Exclusive staff talks to hear more about NT productions, past and present, from leading practitioners
- Discounted access to National Theatre at Home
- Volunteer leave – one paid day per year to volunteer for your chosen charity
- Discounts in the NT’s bars, cafés, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms), on and around the South Bank
- Access to retailer discounted gift cards and a cash-back-on-spending card
Please note
The closing date for the receipt of a completed application is Monday 21st April 2025 at 12 noon.
We are committed to treating all our employees with dignity and respect. We support our diverse workforce to thrive in an inclusive and supportive working environment that is driven by our organisational values, mission and vision.
As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies. If you would like to speak to someone about any adjustments or have any questions about the recruitment process, you can email recruitment@nationaltheatre.org.uk or call us on 02074523834.