We are looking for a Box Office Sales Assistant (Part-Time) to join the National Theatre Box Office Team on a 12 month Fixed Term Contract.
PLEASE NOTE: This role will now be closing on Friday 18th October at 5:00pm due to high levels of interest. Therefore please submit all applications before this time to avoid disappointment.
A strong customer focus is important as you will need to provide excellent service to our visitors. Actively promoting the NT’s facilities and attractions to our customers, you will engage with a wide range of people of all ages and backgrounds. They’ll expect the very best from you and so do we.
The successful candidate will have the following:
- Demonstrable experience of working in a customer service role
- Proven experience of greeting customers in a friendly and welcoming manner and resolving customer interactions with a calm and confident approach.
- Accurate computer keyboard skills and proficient in Microsoft packages (Word and Outlook)
- Experience of working in a team and sharing responsibilities
- Excellent communication skills both verbally (by phone and in person) and written when engaging with internal and external stakeholders and customers
If that sounds like you, this may be the role for you!
Download the Job Description here.
Working with us will give you…
Complimentary staff tickets for shows and backstage tours, subject to availability and policy
25 days annual leave increasing up to 32 with length of service (plus bank holidays)
Training and Development Programme via e-learning platform, and specialist in-person training relating to role
Hybrid and flexible working, subject to agreement and policy
Access to interest-free season ticket loan and cycle scheme partnership
Generous sick pay
Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)
Pension schemes with Legal & General and NEST
Sabbatical option, subject to agreement and policy
On-site staff canteen and social facilities
On-site Occupational Health support
In-House Mental Health and Wellbeing Advisors providing workplace counselling and support
Wellbeing programme of events including mental health awareness, financial wellbeing, skills sharing and opportunities to get active
Exclusive staff talks to hear more about NT productions, past and present, from some of the world’s leading practitioners
Discounted access to NT at Home
Volunteer Leave – paid day a year to volunteer for your chosen charity
Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms, on and around the South Bank)
Access to retailer discounted gift cards and a cash-back-on-spending card
Please note
The closing date for the receipt of a completed application is Friday 18th October 2024 at 5:00pm.
We will close this vacancy when 100 applications are received. The post will be removed from our website at that point and until that time applications are welcome. Please submit your application at the earliest opportunity. Should you need support or additional time to submit an application please contact resourcing@nationaltheatre.org.uk.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
If you would like to speak to someone about any adjustments or have any questions you can email recruitment@nationaltheatre.org.uk and we will be in touch with you to make the necessary arrangements.
People Department 2024