We are looking for a Business Operations and Support Project Lead to join the National Theatre Business Operations and Support Team.
This role will support the delivery of operational efficiencies and process improvements throughout the NT and reporting for external stakeholders such as ACE
The Business Operations and Support Project Lead will support the delivery of projects across the National Theatre to optimise cross organisational working including improving processes and efficiencies. This role is crucial in supporting key sustainability objectives within the Entertain and Inspire Strategy.
They will be responsible for the leading the delivery of strategic projects that will enhance operational efficiencies across various business operations functions, including Finance, IT, and People. This includes planning, coordinating, and overseeing projects assigned to the Business Operations and Support team.
The successful candidate will have the following:
- Demonstrable experience in a similar operational role
- Strong analytical, problem-solving, and decision-making skills
- Experience managing projects from conception to completion
- Strong excel skills with ability to analyse data (eg pivot tables, linking data sets and look ups) and create reports that include charts and graphs
- Proficient in Office 365 products including Forms, Booking, PowerBI and Power Automate
If that sounds like you, this may be the role for you!
Download the Job Description here.
Working with us will give you..
- Complimentary staff tickets for shows and guided tours, subject to availability and policy
- 25 days annual leave increasing up to 32 with length of service (plus bank holidays)
- Development Programmes via e-learning platform, and specialist in-person training relating to role
- Access to interest-free season ticket loan and cycle scheme partnership
- Enhanced sick pay
- Family Friendly policies including Family leave and Support leave
- Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)
- Pension schemes with Legal & General and NEST
- Sabbatical option, subject to agreement and policy
- On-site staff canteen and social facilities
- On-site occupational health support
- In-house mental health and wellbeing advisors providing workplace counselling and support
- Wellbeing programme of events, including mental health awareness, financial wellbeing, skills sharing and opportunities to get active
- Exclusive staff talks to hear more about NT productions, past and present, from leading practitioners
- Discounted access to National Theatre at Home
- Volunteer leave – one paid day per year to volunteer for your chosen charity
- Discounts in the NT’s bars, cafés, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms), on and around the South Bank
- Access to retailer discounted gift cards and a cash-back-on-spending card
Please note
The closing date for the receipt of a completed application is Sunday 14th September 2025 at 11:59pm.
At the National Theatre (NT), we support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do.
In line with our commitment to Equity, Diversity and Inclusion (EDI), we recognise that we need to address underrepresentation in our organisation. We actively welcome applications from individuals who are part of global majority, disabled and LGBTQ+ communities, and are committed to creating an environment where everyone can thrive.
We strive to promote inclusive and equitable practices in all areas of the NT. As a Disability Confident Employer, we guarantee to interview disabled applicants who meet our minimum requirements for our vacancies.
If you would like to speak to someone about any adjustments or have any questions about the recruitment process, you can email recruitment@nationaltheatre.org.uk or call us on 02074523834.